Frequently Asked Questions
Everything you need to know about your Gully Labs experience.
How long does shipping take?
Standard domestic orders are processed within 24-48 hours and typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return and exchange policy?
We offer a 14-day hassle-free return and exchange policy. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a relaxed fit or sizing down for a more tailored look.
What payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
At Gully Labs, we are committed to ethical fashion. We use high-quality, durable fabrics and work with certified manufacturing partners who prioritize fair labor practices and environmental responsibility.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.